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News

12 September 2012

Canadian bank first to introduce interactive teller ATMs

FirstOntario Credit Union, based in Hamilton, Ontario, has become the first Canadian FI to deploy NCR APTRA Interactive Teller, which enables customers to talk live to a remote teller at the ATM.

Two-way video conferencing integrated within the ATM lets FirstOntario's members talk to and see a teller who can remotely drive an ATM transaction from a central location, guiding members through typical in-branch transactions via the ATM screen. Services offered include deposit, withdrawal, check cashing, loan payment, cash advance, and booking appointments with branch staff.

http://www.atmmarketplace.com/



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